Feedbackly Help

Contact our customer support at support@feedbackly.com and we will help you out. 

A user is anyone who has access to your Feedbackly dashboard. You can add as many users as you'd like and customize their rights (which channel groups...

If you have admin rights to your account you can change the login credentials for the other users within your organisation. Go to the Organisation tab on the...

One respondent is any individual who answers one of your surveys either partially or completely.

In the "filter" section at the right hand side of the screen, you can select the channels you want to view the results for. You can select more t...

You can easily do this by adding the new questions to the existing survey and clicking “save” at the top right of the survey creator.  Note that if you...

You can change the channel rights of a user by going into the organisation tab and selecting which channel groups a user can see. Only organisation admins ...

Yes, you can activate a different survey for each channel. After you have created the survey, you can choose which channel to publish it on by continuing ...

Check that you have selected the correct timespan by using the results filter bar at the left of the screen. If you have more than one channel, also make s...

Yes, you can download feedback by going to the “Feedback list” tab and clicking on the icon at the upper right corner of the page. After that, you can choo...