Feedbackly Help

You can find the authorization code under channel management and by choosing the channel you are setting up.

If you choose to send you surveys via SMS, you must add SMS credits to your account. See our SMS per message pricing here.

Feedbackly subscriptions can be billed monthly or annually.

No. All you need is a Feedbackly subscription and you can start collecting feedback immediately. Start with our free plan!

You have the option to either lease the a Feedbackly kiosk at a competitive rate or provide your own iPad, download the free Feedbackly app, and set up you...

Feedbackly is the only tool to truly combine customer feedback data from all your survey sources and channels in one analytics dashboard. Not only can you ...

All your data will be recorded. When your limit is reached, all feedback collected above the limit will be hidden until you upgrade your plan. To access th...

If you are trying to embed the survey on your website and the survey is not shown completely (cropping occurring or similar) - you can add the following h...

The language of your survey is chosen based on the browser language of the visitor. The visitor can always change the language from the upper right-hand cor...

Before you install the Feedbackly app, you should update your iPad to the lastest version of iOS. After you download the app and your survey has been succes...