Shopify does not allow the use of external script in the checkout page straight through the general code injection, so you will only be able to track your Storefront as well as the Order Confirmation page. This makes the integration process a little more complicated than normal but following these instruction will make Feedbackly work normally.

First, go to your Feedbackly dashboard to get your tracking code if you are not onboarding.

1. Log into your Shopify account and go to "Online Store"

2. Choose "Themes" and under "Actions" select "Edit HTML/CSS."

3. Under layout, select theme.liquid and Scroll on the page until you find the following tag: [/head].




Note that Some themes will use the tag, {/head}, [/header], or other variations of [/head]. These will work in the same way.




4. Paste the Feedbackly Code just before this tag.

To be able to also collect data from the checkout page, we need to inject the code to one more place

5. Open "Settings" and select "Checkout"

6. From here you will find the Additional Scripts box, add the Feedbackly code here as well.



You are now good to go! You can return to Feedbackly dashboard to activate your surveys.