After creating a survey, you will have to either create a new 'website plugin' channel or publish the survey to an existing channel. You will then set the triggering parameters for your survey and how/when it will appear on your website.

There are 3 display types for Feedbackly website plugins:

 

1. Corner window

 

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2. Popup window

 

Screen_Shot_2017-09-25_at_4.46.46_PM.pngScreen_Shot_2017-09-25_at_4.46.46_PM.png

 

3. Freely placed

 

Screen_Shot_2017-09-25_at_4.47.53_PM.png

 

To add a survey to your website, you must first create a 'website plugin' channel and add the code to your website to allow Feedbackly to trigger surveys with the conditions set up in your dashboard.

To add the script to your website:

1. Copy the installation script and paste it at the end of the body tag of your website

 

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Triggering Parameters

 

Display only on certain pages

A URL or a partial URL. If it matches, the survey will trigger once all other conditions are met.
eg. "/products", "/products/shoes".

Screen_Shot_2017-09-25_at_5.02.22_PM.png


Hide on certain pages

A URL or a partial URL. If any of these match, the survey will not trigger on the page.

eg. "/products", "/products/shoes"


Screen_Shot_2017-09-25_at_5.02.29_PM.png


Number of pages visited

Display after visiting 'X' amount of pages


Screen_Shot_2017-09-25_at_5.02.35_PM.png


Visiting time

Display after visiting the site/page after 'X' amount of seconds


Screen_Shot_2017-09-25_at_5.02.40_PM.png


Scrolling

When user has scrolled down 0 % of the page


Screen_Shot_2017-09-25_at_5.02.46_PM.png


Exit Intent

Display when user attempts to exit page


Screen_Shot_2017-09-25_at_5.02.52_PM.png


Redisplay conditions

Redisplay after survey has been finished/closed after 'X' amount of hours


Screen_Shot_2017-09-25_at_5.03.21_PM.png


Sampling

Show the survey to only 'X'% of the visitors


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After setting these parameters you are ready to get feedbacks from your website visitors :)